|HCR SOFTWARE PRIVACY STATEMENT
HCR Software Solutions Inc participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. HCR Software Solutions Inc is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
HCR Software Solutions Inc is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. HCR Software Solutions Inc complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, HCR Software Solutions Inc is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, HCR Software Solutions Inc may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
HCR Software Solutions Inc has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Collection and Use of Information
- HCR Software’s CompensationXL allows our customers to upload information about their organization’s employees and prospective employees (collectively, “Employees”), including names, performance reviews and compensation information. Our customers choose the types of Employee information they upload into the HCR Software CompensationXL. We do not collect or use the Employee information of our customers for any purpose other than as described in this Privacy Statement, to provide the compensation management services our customers request or as otherwise described in the agreement between us and our customer.
- Website & Other
We may collect and use the following information obtained via our Website or our other online activities:
A. If you contact us with a question, comment or complaint, we may collect your name and contact information (such as your email address or mailing address) in order for us to respond to your request. We may also keep a record of the correspondence in order to assist you again in the future.
B. If you request information or a demo we may collect your name, job title, email address and certain information about your company. We use this information to contact you and otherwise facilitate your free trial, demo, or participation in the webinar, as applicable.
C. It is important to note that, while you can generally visit our Website without telling us who you are or submitting any personal information, we do collect the following information via our Website and/or via our online activities:
- We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
Depending on the situation, HCR Software may obtain consent to the collection of personal information in different ways. Express consent may be obtained verbally, online or in writing. Implied consent may be obtained through your use of HCR Software CompensationXL or other HCR Software services, or when you approach us to obtain information, inquire about or request services from us. We will indicate when your consent is a condition of obtaining a service.
You may sign-up to receive [email or newsletter or other communications from us]. If you would like to discontinue receiving this information, you may update your email preferences by [using the “Unsubscribe” link found in emails we send to you or by contacting us at firstname.lastname@example.org].
If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.
Transfers and Disclosures of Personal Information
As a matter of practice, HCR Software does not disclose, trade, rent, sell or otherwise transfer personal information provided to us, except as set out in this Privacy Statement and, in the case of information provided to us via HCR Software CompensationXL, also as provided in our agreement with HCR Software with our customer. With respect to both CompensationXL and our Website, the following applies:
Service Providers: We may disclose or transfer personal information to our partners, consultants and suppliers who provide services on our behalf (collectively, our “service providers”). Our service providers are given only the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own purposes.
These services may include:
- Providing and managing cloud computing infrastructure
- Monitoring and Securing cloud computing infrastructure
- Fulfilling subscription services and ensuring resilience of data
- Sending marketing communications
Transfers to subsequent third parties are covered by the service agreements with our Clients.
Sale of Business: HCR Software may disclose or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of HCR Software or its divisions, or of any of the business or assets or shares of HCR Software.
Legal obligations: We and our service providers may provide personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspect loss or harm to persons, data or property. In certain situations, HCR Software Solutions Inc may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Safeguarding We understand that data security is an important issue and we are committed to safeguarding the personal information provided to us, whether through CompensationXL or our Website. In addition, with respect to the personal information provided to us by way of our HCR Software CompensationXL, HCR Software has implemented information security program that includes written policies and procedures, and security controls, as further described in our Information Security White Paper which is available upon request. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at email@example.com.
Retention and Storage
- HCR Software CompensationXL Personal information provided to HCR Software by way of our cloud-based compensation management services offerings is stored in the United States. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. HCR Software Solutions Inc will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
- Website & Other Personal information that we collect via our Website or other means may be transferred to, stored and processed at various locations around the world, by staff who work for us or for one of our service providers. Such staff may be engaged in, among other things, providing demos, managing contests or other promotions and making hiring decisions on behalf of HCR Software. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Accuracy and Access
HCR Software Solutions Inc. acknowledges that you have the right to access your personal information. HCR Software Solutions Inc. has no direct relationship with the individuals whose personal data it processes. HCR Software’s Compensation Customers, not HCR Software, control what personal information is contained in CompensationXL. Accordingly, if we receive a request from an individual to access, update, delete or update personal information we maintain on behalf of a particular customer as part of our cloud-based talent management services offerings, we will direct that individual to the relevant HCR Software customer for assistance. If requested to remove data we will respond within a reasonable timeframe.
Website & Other: Upon request HCR Software Solutions will provide you with information about whether we hold any of your personal information. If you submit personal information via our Website or otherwise provide us with your personal information, you may request access, updating or correction of your personal information by submitting a written request and satisfactory identification to our Privacy Officer (see “Contact Us” below). If you find any errors in your personal information, please contact our Privacy Officer as soon as possible. We will respond to your request within a reasonable timeframe.
Changes to this Privacy Statement
This Privacy Statement may be updated periodically to reflect changes to our personal information practices. The revised Privacy Statement will be posted on this Website. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically check this Privacy Statement to ensure that you are aware of the most recent version.
Please contact the Privacy Officer with any questions or concerns that you may have about this Privacy Statement or our personal information practices. Our Privacy Officer may be contacted via email at firstname.lastname@example.org
13400 Sutton Park Drive South
Jacksonville, FL 32224
This Privacy Statement was last updated on September 26, 2016.